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FAQ

Free Shipping - Easy Returns - Everyday Low Price!

BarCodeScannersDiscount.com Frequently Asked Questions - FAQ


1.  About Us
2.  Credit Card Security
3.  Sales Tax
4.  Payment Methods
5.  Shipping Charges
6.  Returns
7.  Backorders
8.     How to Contact Us 
9.  Package Tracking
10. Municipal, Federal, & Non-Profit Orders
11. Central Contractor Registration or CAGE Code - United States Armed Forces
12.Small Business & Corporate Orders
13.Elementary Schools, High Schools, Colleges, & University Orders
14.Industry Links
15.Manufacturer's Warranty
16.International Order's
17.RoHS Environmental Standards
18.Refusals
19.Damaged Product's
20.Privacy Policy
21.Service Contract's & Extended Warranties
22.Thank you for your Patronage
23.Shipping Coupon for Continental US Only.
24.Standard Industry Classification Code (SIC Code) for your products
25.BarCodeScannersDiscount.com Yahoo Store Reviews


1. About Us:
Since 2002 BarCodeScannersDiscount.com has been an industry leader in auto id solutions for both large and small organizations. Our core business is the sales and service of auto identification and point of sale products including: barcode scanners, barcode printers, barcode software, barcode verifiers, mobile computers, point of sale products, barcode labels & ribbons, id card printers and id card software. To provide our customers with the best solution at the best price we have become Gold Partners with industry leading manufacturers including: Cognitive Solutions, Datacard Group, Datalogic Scanning, HID Fargo Electronics, Honeywell Safety and Productivity Solutions, RedBeam Tracking Software, SATO America, Unitech, WASP, and ZebraCard. We strive everyday to earn your business with:

  • Low Price Guarantee
  • Pre and Post Sales Support
  • Only sell "New" Products with full manufacturer warranty coverage
  • Experienced, professional, courteous account representatives
  • Superior Online Shopping Experience with Toll Free Technical Support available

    2. Is it safe to use my credit card?
    ecommerce provided by Yahoo! Small Business
    Yes!  BarCodeScannersDiscount.com has been an Online Merchant since 2002 and we take every precaution to make your shopping experience safe. We work very hard to make your transactions secure. Our Web-site is hosted by Yahoo!™ Store which utilizes industry standard 256 bit Secure Socket Layer (SSL) Encryption. Similarly, as always you can call one of our Account Representatives to place your order, by calling us toll free at 1-866-204-1382. All account information submitted to us is kept confidential and secure.

    3. Do I have to pay state sales tax?
    All orders shipped into New York State are subject to NY Sales Tax. Sales tax will only apply to residents of New York. We do not collect sales taxes for any other state.

    Canadian Orders are subject to GST. See current rates for your province Canada 2010 GST Rates

    4. How can I pay for my order?
    Visa, MasterCard, American Express, Discover, and PayPal
    We accept Visa, MasterCard, American Express, Discover, and PayPal. We also accept checks and money orders. Orders paid by check will usually not be processed until the funds have been verified. If you prefer to order offline please fill out the Bar Code Scanners Discount Offline Order Form. If you are sending a check, please make the check payable to:JWF Enterprises

    Remit to:
    JWF Enterprises
    116 Kingsley Road
    Rochester, NY 14612-5422


    5. How much will my shipping charges be?
    Domestic Shipping Free FedEx and UPS Ground Shipping for Online Orders within the continental United States of America. Enter coupon code bcsd1 at checkout. In addition, we offer a host of expedited shipping options for you to select from. The total cost of goods, shipping charges (if applicable) and sales taxes (New York residents) are clearly displayed before you place your order.
    International Shipping is available online through our webstore. Online shipping options include UPS Worldwide Express and UPS Worldwide Expedited.
    Offline International Shipping is provided through DHL, FedEx, TNT, United States Postal Service, and UPS. All domestic and international shipping is shipped prepaid. In addition, we reserve the right to ship freight collect and best method at our discretion. For an offline International Shipping rate quote please e-Mail us the shipping address and the order details for a DHL, FedEx , UPS, USPS carrier quote to your ship to address. e-Mail us @ sales@BarCodeScannersDiscount.com Be sure to include the quantity, part number, shipping method (i.e. no. of days required) and your shipping address.

    BarCodeScannersDiscout.com is not responsible for destination countries duties/taxes. Please note, some countries require the customers "tax id number" to clear customs. Hence, you may be requested to furnish your tax id number to assist us in processing your international shipment through customs. *All Domestic and International Orders are vigorously screened against fraud.

    6. What if I need to return my order?
    Hardware includes barcode scanners, printers, cash drawers, swipe readers, and accessories. For a product to be returned it must be unused and factory sealed with all of the original packaging. 30 day return policy. (i.e. from the date the order is shipped).
    Note: The following hardware is non-returnable: Opticon OPN-2006, OPN-2003, OPN-2001, and OPN-3002i. Moreover, all print heads are non-returnable.
    Software - 30 day return policy on Boxed Software (i.e. from the date of invoice). Software must not be opened. Software box must still be shrink wrapped from the factory. Keyless or Electronic Delivery Software sent via a e-Mail link for uploading software are non-returnable, non-refundable.
    Software Demos are available for you to, "try before you buy". Please request a demo copy for your review to make sure the software meets your specifications.
    Media - All bar code labels, bar code ribbons, and plastic card printer supplies are non-returnable. Evaluation labels and ribbons are available for most printers for you to "evaluate" before you purchase. Please request sample media to make sure the media meets your specifications. You may return an item in its original condition for a refund or credit within 30 days of receipt. Shipping charges can only be refunded if the return is due to our error. A restocking fee of $25 dollars will be assessed on orders over $250 dollars, and a $50 dollar fee for orders over $500 dollars. All returns must be returned in their original packaging with all of the manuals and accessories included with the product in like "new" condition. After a return has been received, it will take 1-2 weeks to process. If using a credit card, refunds will be credited to your account. If paying by check or money order, a refund check will be mailed to you.

    Please call us at (866) 204-1382 to get a Return Material Authorization Number (RMA#) to process your return. Please mark the RMA number on the outside label of the box, this will insure that you receive credit for your return.  For your protection, we suggest using UPS, FedEx, DHL or insured United States Postal Service Parcel Post for shipping returns.   

    BarCodeScannersDiscount.com RMA Policy

    1. A Return Materials Authorization (RMA) number is required for all returns.
    2. An RMA number is valid for 30 days.
    3. The RMA number must be visible on all returns. Do not write on the original product box!
    4. BarCodeScannersDiscount.com does not accept returns of print heads, bar code media, software or service contracts.
    5. Misships must be claimed within 15 days of BarCodeScannersDiscount.com invoice date.
    6. Product will be returned to customer under the following circumstances:
    a. If a product is returned missing any components sent with the original order.
    b. If the condition of the returned product is in any way misrepresented.
    c. If the received product is damaged in any way.
    d. If there is not a valid and visible RMA number.
    e. If a product returned on a DOA is tested as full functioning product.
    f. If product is received over 30 days after the date the RMA number is issued.

    7. What if you don't have an item in stock??
    If an item you ordered is out of stock, it will be back-ordered automatically (domestic orders only). For international orders, we will e-Mail you of the missing items to confirm the balance of your order.

    8. Have a question?
    Have a question? Please contact us via e-Mail @ sales@BarCodeScannersDiscount.com (e-Mail's are responded to within 24 hours)
    Telephone: Call us Toll Free at 1(866)204-1382 8:00am - 8:00pm EST
    Fax: 1(585)663-9363

    We want to hear from you!
    We are continually making our website more customer centric and would appreciate any input. Please send us your e-Mail

    9. How do I track my order? my order?
    All tracking numbers and Invoices are emailed.
    For Online Orders: UPS, FedEx, USPS and Purolator tracking numbers will be posted for your review. LTL courier tracking numbers are emailed.

    10. Do you accept purchase orders from local municipalities, state government, and federal government?
    Yes! We accept Purchase Orders from local, state, and federal governments. Similarly, we accept purchase orders from non profit organizations. See the link below for more info on addressing your Purchase Order(s)

    11. Do you have a CAGE Code for the United States Armed Forces?
    Yes! We are listed with the Central Contractor Registration (CCR)
    CAGE Code No. 3HXA3

    12. Do you accept purchase orders from small businesses, non-profit organizations, corporations?
    Yes! We accept Purchase Orders from businesses and corporations. See the link below for more info on addressing your purchase orders.

    13. Do you accept purchase orders from elementary schools, high schools, colleges, and universities?
    Yes! We accept Purchase Orders from public and private (elementary schools, high schools, colleges, and universities). See the link below for more info on addressing your Purchase Order(s)

    Please make your Purchcase Order out to:

    JWF Enterprises
    BarCodeScannersDiscount.com
    116 Kingsley Road
    Rochester, NY 14612-5422


    Fax your Purchase Order to (585) 663-9363 or e-Mail us at: sales@BarCodeScannersDiscount.com

    14. Industrial & International Bar Code Industry Associations

    15. What is the manufacturers warranty?

    Company Manufacturer Warranty/DOA
    3M Touch Systems (MicroTouch) 5 year warranty on sensor and touch controller; 3 year warranty on monitors. DOA - 45 days.
    American Power Conversion 2 year warranty. Customer calls APC before RMA. DOA - 30 days.
    APG Cash Drawer 2 year standard warranty. Series 4000: 3 year warranty.
    Cherry Electrical Products 1 year warranty. DOA - 30 days.
    Citizen 1 - 2 years warranty depending upon model. DOA - 30 days.
    Cognitive Solutions 2 year warranty. DOA - 30 days.
    Datacard Group 24 month warranty on printer/printhead. DOA - 30 days.
    Datamax O'Neil 3 year warranty on I-Class, 5 year warranty on W-Class, 1 year on all other printers. Printhead warranty is 1 year or 1,000,000 linear inches of printing, whichever comes first. DOA - 30 days from invoice date (no DOA on printheads).
    Datalogic Scanning (formerly PSC/Percon) PowerScan: 3 year warranty
    QuickScan 6000 Plus: 5 Year Warranty
    QuickScan 1000: 2 year warranty
    Magellan: 1 year warranty
    IP Products: 30 months
    Decoders: 5 year warranty
    Software: First incident resolved free. Additional incidents require maintenance agreement
    Elo Touch Systems Accutouch 2-5 years, Intelltouch - 2/10/5 year. DOA - 45 days from date.
    Eltron Card Printers 1 year warranty. DOA - 30 days.
    Epson America 1 - 2 years warranty depending upon model. DOA - 30 days.
    Fargo Electronics Fargo Persona Printers 2 year warranty. Printheads 1 year/ unlimited passes with UltraCard cards. DOA - 30 days.
    Honeywell Scanning and Mobility(formerly Hand Held Products) Input products - 180 days to 5 year warranty, depends upon model.
    PDT products - 90 days to one year warranty, depends upon model. DOA - Call for details.
    ICVerify 1 year warranty on hardware. DOA - 30 days.
    ID TECH 1 year warranty. DOA - 30 days.
    ImageWare Systems EpiSuite Products 30 days from invoice
    Intermec Technologies Corp. 1 year warranty. (3 year warranty on Sabre™ Scanners, 1800 Series and 9730. 30 days on software.) DOA - 30 days from invoice date.
    Ithaca Peripherals (Transact) 2 year warranty. DOA - 30 days.
    Javelin Systems Inc. 1 year warranty. DOA - 30 days from invoice date.
    Loftware 90 day replacement policy from invoice date for distribution media, manuals and licenses. Key warranty policy: non functioning keys will be replaced free of charge for one year from the ScanSource invoice date. Beyond one year for broken, lost or stolen keys call .
    Logic Controls 1 year warranty. DOA - 30 days.
    Mag-Tek 1 year warranty on MICR, Wedge and RS232 readers. 90 day warranty on TTL readers.
    Metrologic 24 month warranty from date of manufacture. Voyager Series - 5 years from date of manufacture. (Voyager BT Series - 2 years). MS7320/Horizon - 3 Years from date of manufacture. DOA - 14 days.
    MMF Cash Drawer 2 year warranty from manufacture date. DOA - 30 days.
    Monarch Marking Systems All printers have a one year depot level warranty. Printheads for 9800 and 9400 Series: 1 million inches prorated. Printheads for Pathfinder, Rascal and Renegade: 1 year. DOA - 30 days from invoice date.
    NFive - CardFive 30 days from invoice.
    NCR 7448, 7451, 7460 workstations 90 day depot. All other workstations 90 days on site. 7837, 7892 scanners 90 day depot. All other scanners 90 days on site. PC/Servers one year warranty.
    Opticon 5 year warranty except laser products. Laser products have 2 year warranty. DOA - 30 days.
    Pioneer 1 year. Call Pioneer direct for DOA information.
    Preh 1 year. DOA - 30 days.
    RJS 1 year warranty. DOA - 30 days.
    Sato 1 year warranty on printers, 1 year or 500,000 linear inches on printheads, whichever comes first. DOA - 30 days.
    STAR Micronics Receipt Printers: 3 Year Warranty. Warranty Service: (732) 623-5555 x105
    Symbol Technologies
    Motorola
    Zebra Enterprises
    Zebra Technologies
    Accessories, serialized: 90 day warranty
    Accessories, unserialized: 30 day warranty
    Scanners: CS Series: 90 day warranty
    Scanners: LS2200 and DS6600 Series: 60 month warranty
    Scanners: LS9208 Series: 30 month warranty
    Scanners: LS4208 Series: 60 month warranty
    Scanners: LS1203, LS4278, DS3400, M200 Series: 36 month warranty
    Terminals: 1 Year standard warranty
    Teklynx Electronic (i.e.eMail) Software Link Downloads are not returnable.
    1 Year Warranty on defective Hardware Keys
    Unitech Pen Wands: 1 year warranty.
    MS180/MS210 CCD Handheld Scanners: 3 Year Warranty.
    DOA - 30 days.
    Verifone 1 year repair. 800-654-1684. Call Verifone direct for DOA information.
    WASP Bar Code Software 30 days from invoice date.
    Zebra Technologies Printheads: 6 month warranty. Printers: 1 year warranty. Printserver II: 3 year warranty. Keyboard Display Units: 6 month warranty. DOA - 30 days. No DOA's on printheads.

    16. Do you ship internationally?
    Yes. We ship to any country that FedEx, UPS, DHL, or the Untied States Postal Service offers service. Based on a comparison of rates and service featurs (tracking and insurance) will determine which carrier is selected. Please Note: some priority shipping services may not be available for your country (e.g. FedEx International Priority).

    17. What are RoHS compliant products?
    The RoHS Directive stands for "the restriction of the use of certain hazardous substances in electrical and electronic equipment". This Directive bans the placing on the EU market of new electrical and electronic equipment containing more than agreed levels of lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) flame retardants. The RoHS Directive and the UK RoHS regulations came into force on 1 July 2006.

    18. What if an order is refused? Refused Orders are subject to a $25 dollar refusal/restocking charge.

    19. What if an order is damaged during shipment? Please contact us immediately for an RMA# to have the order returned. If you have any questions or concerns please call an Account Representatives at 1-866-204-1382.

    20. What is BarCodeScannersDiscount.com's Privacy Policy? Please refer to our company Pricacy Policy Section for your review. If you have any questions or concerns please call one of our Customer Account Representatives at 1-866-204-1382.

    21. How do I purchase a Service Contract or Extended Warranty for a recent purchase or product of interest? Please contact us before purchasing your product or within 30 days of purchase for information regarding a Service Contract or Extended Warranty for your product of interest.Honeywell Metrologic Service Contracts Bar Code Scanners - Mobile Computers (Call for pricing)

    22. Your patrongage is greatly appreciated. We'd like to take this opportunity to thank all of our online and offline customers who have been so important to us over the last 14+ years and look forward to continuing to exceed your expectations in the future.

    23. Free Ground Shipping within the continental United States. Please enter Coupon Code bcsd1 in the Coupon Code Box at Check Out.

    24.What is the Standard Industry Classification Code (SIC Code) for your products? SIC Code is 5045 Harmonized Code is - Computers and Computer Peripheral Equipment and Software

    25.Please provide BarCodeScannersDiscount.com Yahoo Store Reviews? - BarCodeScannnersDiscount.comYahoo Store Reviews


    BarCodeScannnersDiscount .com Yahoo Store Reviews


    Customer Ratings
    92 Excellent 32 Good 7 OK 1 Bad 1 Awful


    133 Total Responses

    Order: 11839
    Rating: Excellent
    Comments: Price Rating: Good
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: This purchase was seamless! Exactly what I ordered and delivered as promised ~ we will definitely be repeat customers :)

    Order: 10284
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: I needed printer ribbons shipped overnight. I never ordered until late in the afternoon and they still managed to get my ribbons there the next day!! Saved!!!!

    Order: 9252
    Rating: Excellent
    Comments: Price Rating: Good
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title: Body:

    Order: 8043
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
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    Ease Of Purchase Rating: Excellent
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    Order: 7554
    Rating: Excellent
    Comments: Price Rating: Excellent
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    Order: 7034
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: Will happily do Business with Bar Code Scanners Discount again. Incredibly easy transactions.

    Order: 6943
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: Buying from Bar Code Scanners discount was a pleasure. I bought bar code scanners which are hard to get at the price they offer. Some of the items were back ordered and dealing with a live person through an 800 number was easy and my issues resolved quickly and professionall. I bought from them twice and would do it again!

    Order: 6636
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
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    Order: 6497
    Rating: Excellent
    Comments: Price Rating: Excellent
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    Order: 6096
    Rating: OK
    Comments: Price Rating: OK
    Shipping Options Rating: Bad
    Delivery Rating: Good
    Ease Of Purchase Rating: Good
    Customer Service Rating: OK
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    Order: 6095
    Rating: Excellent
    Comments: Price Rating: Not Rated
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: This purchase could not of been easier . THANKS, Kurt S

    Order: 5962
    Rating: Good
    Comments: Price Rating: Good
    Shipping Options Rating: Good
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: OK
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    Order: 5800
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Good
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    Order: 5704
    Rating: Good
    Comments: Price Rating: Good
    Shipping Options Rating: Good
    Delivery Rating: OK
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Good
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    Order: 5142
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: Great experience buying from these folks, they did everything they said they would and more! We'll be shopping with them again.

    Order: 4996
    Rating: Good
    Comments: Price Rating: Good
    Shipping Options Rating: Good
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Good
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    Order: 4643
    Rating: Excellent
    Comments: Price Rating: Excellent
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    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
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    Order: 4592
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: The folks at Bar Code Scanners Discount were a pleasure to do business with. We will definitely purchase from them again.

    Order: 4506
    Rating: Good
    Comments: Price Rating: Excellent
    Shipping Options Rating: Good
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Good
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    Order: 4434
    Rating: Bad
    Comments: Price Rating: OK
    Shipping Options Rating: Bad
    Delivery Rating: Awful
    Ease Of Purchase Rating: OK
    Customer Service Rating: OK
    Title:
    Body: I purchased my scanners on the 2nd of June 2008. To date, I still havent received it. This is unfortunate since this purchase was a test of the purchase and shipping efficiency of your company. I chose a shipping method and price from your website which was the only option available. It turned out that this was not a valid shipping option for my country. The valid option was not available on you website. I had intended to purchase a lot more items for use in my company. Hope you find a way to rectify these issues. Best regards.

    Order: 4423
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
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    Order: 4419
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
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    Order: 4310
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
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    Order: 4277
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: I ordered a hard-to-find check scanner cable. The price was great, they shipped it out promptly, and provided status and tracking information. Couldnt ask for anything more.

    Order: 4242
    Rating: Good
    Comments: Price Rating: Good
    Shipping Options Rating: Good
    Delivery Rating: Good
    Ease Of Purchase Rating: Good
    Customer Service Rating: Good
    Title:
    Body: I ordered the wrong item because the product discreption was not clear. the discreption included the make and model of the device I need the product for. I found the mistake when it arrived. I contacted the vender and they shipped out the correct replacement item although they charged me for both and never credited my first purchase.

    Order: 4216
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
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    Order: 4174
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Not Rated
    Title:
    Body: Our scanner arrived in a timely manner. The price was substantially lower than the sources I would have normally used. We are pleased with our new scanner.

    Order: 4102
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
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    Order: 4080
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: OK
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
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    Order: 4017
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Good
    Delivery Rating: Good
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Good
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    Order: 3969
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
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    Order: 3963
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Not Rated
    Title:
    Body: Excellent transaction

    Order: 3912
    Rating: Good
    Comments: Price Rating: Excellent
    Shipping Options Rating: OK
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: Shipping very expensive, but the products are cheap. The total price incl shipping is cheaper then in europe. The response time on your email is very good. Next time we order here again.

    Order: 3874
    Rating: Good
    Comments: Price Rating: OK
    Shipping Options Rating: Bad
    Delivery Rating: OK
    Ease Of Purchase Rating: Good
    Customer Service Rating: OK
    Title:
    Body:

    Order: 3863
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Good
    Title:
    Body: This place is great, I selected free ground shipping but my order got shipped 2-Day air for FREE instead. I would definately buy from this company again.

    Order: 3797
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Not Rated
    Title:
    Body: Great price on replacement cable-very quick & free shipping-cannot go wrong with this store

    Order: 3793
    Rating: Good
    Comments: Price Rating: Good
    Shipping Options Rating: Good
    Delivery Rating: Good
    Ease Of Purchase Rating: Good
    Customer Service Rating: Not Rated
    Title:
    Body: good service, quick delivery. I would definetly use this merchant again and recommend them to my friends.

    Order: 3726
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: OK
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Good
    Customer Service Rating: Excellent
    Title:
    Body: I was very pleased with the product as well as customer service. I rated shipping options a 3 because I couldnt find the option to expedite shipping during the ordering process. However, after I ordered, I emailed customer service and explained that I needed the product before the end of the week. I received a prompt email letting me know that it was taken care of, and received my package two days later. Expedited shipping was quite expensive, but thats not the merchants fault.

    Order: 3582
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: A seller, would buy from again and again

    Order: 3494
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Body:

    Order: 3493
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: WENT VERY FAST AND GREAT CUSTOMER SERVICE

    Order: 3359 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

    Order: 3265 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I needed these cables because my company didnt have them on a PO. They were easy to find and easy to purchase. The shipping was extra fast. Thank you for making these cables so accessable.

    Order: 3208
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: Impressive, I dont know how they do it. I called just to make sure that the order had gone through and that everything was on track and though it was late in the evening I got an immediate response on the phone by a polite guy who quickly looked it up and said that it has already been sent and that I would be getting it right away. Great Job Guys. Thank You!

    Order: 3190
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Not Rated
    Title:
    Body:

    Order: 3173
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: OK
    Title:
    Body: We received excellent service and very prompt fulfillment on our order. Shipping was also prompt and everything was exactly what was advertised with no missing parts or extras that were needed.

    Order: 3152
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 3064
    Rating: Excellent
    Comments: Price Rating: Good
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: My shipment was upgraded at no cost

    Order: 3036
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 2976
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 2692
    Rating: Good
    Comments: Price Rating: Excellent
    Shipping Options Rating: Good
    Delivery Rating: Good
    Ease Of Purchase Rating: Good
    Customer Service Rating: Good
    Title:
    Body:

    Order: 2587
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: I have ordered from Bar Code Scanners Discount three times so far, and I would order from them again. I was using another merchant but items were on backorder, so I switched to Bar Code Scanners Discount and the items shipped extremely quickly and the items worked right out of the box. If you are on a tight deadline, this merchant wont dissappoint you. Customer Service was excellent.

    Order: 2579
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: I love to deal with barcodescannersdiscount. Wonderful customer service, im looking foward to shop with them again. Godbless

    Order: 2469
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: On time , Good price, will buy agin

    Order: 2460
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: Had a great experience with this company. Would definately purchase from them again.

    Order: 2432
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 2423
    Rating: Good
    Comments: Price Rating: Good
    Shipping Options Rating: Good
    Delivery Rating: Excellent
    Ease Of Purchase Rating: OK
    Customer Service Rating: Not Rated
    Title:
    Body:

    Order: 2395
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: Im very happy with the item I ordered. I will buy from them again. Fast shipping and friendly service. Thank you very much. Mailbox iT

    Order: 2393
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: great service. first purchase didnt work, they issued a RMA no question.

    Order: 2355
    Rating: Good
    Comments: Price Rating: Good
    Shipping Options Rating: Good
    Delivery Rating: Good
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 2339
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 2318
    Rating: Good
    Comments: Price Rating: Excellent
    Shipping Options Rating: Good
    Delivery Rating: Good
    Ease Of Purchase Rating: Good
    Customer Service Rating: Good
    Title:
    Body: At the beginning of the purchase, I thought that they said that it was free shippint, but then at the end it wasnt.

    Order: 2316
    Rating: Excellent
    Comments: Price Rating: Good
    Shipping Options Rating: Good
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 2246
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: Exactly what we all should get from the Internet. The price saving on products passed onto the customer. Very happy with Service , Speed and Product. Recommend the Company to anyone....

    Order: 2176
    Rating: Excellent
    Comments: Price Rating: OK
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: price is too high

    Order: 2085
    Rating: Excellent
    Comments: Price Rating: OK
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Not Rated
    Title:
    Body:

    Order: 2064
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: Quick delivery, free shipping upgrade, great prices.

    Order: 1986
    Rating: OK
    Comments: Price Rating: Good
    Shipping Options Rating: Good
    Delivery Rating: Good
    Ease Of Purchase Rating: Good
    Customer Service Rating: Not Rated
    Title:
    Body:

    Order: 1883
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Good
    Customer Service Rating: Excellent
    Title:
    Body: Other than a misunderstanding about the fact that cables we not included in the price of the scanner that I bought, which was corrected prior to the company shipping to me, my experience with this merchant was excellent. The merchandise was exactly as indicated and shipped promptly to me with no problems. I would highly recommend this merchant.

    Order: 1840
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: The customer service team was very helpful when I was asking questions about the product. After making a decision to buy, the entire process was a smooth and effortless transaction. Products were in stock and shipped exactly as I requested and when product was received, it was exactly as I viewed it on the website and met all expectations. Would definitely buy from this company again as I am very satisfied with the entire process.

    Order: 1782
    Rating: Good
    Comments: Price Rating: Good
    Shipping Options Rating: Good
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 1776
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Good
    Ease Of Purchase Rating: Good
    Customer Service Rating: Good
    Title:
    Body:

    Order: 1764
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Good
    Delivery Rating: OK
    Ease Of Purchase Rating: Good
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 1721
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: OK
    Delivery Rating: Good
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 1617
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: These people were very helpful on the phone with my questions about the product and they processed my order very expeditiously. The only problem I had was when I wanted to order the item the first time, it kept trying to charge me freight. Even though the order page stated that shipping was free. I closed off the web site and went back on the next day and it did not charge me for freight. I would highly reccomend future dealings with this company.

    Order: 1611
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Good
    Customer Service Rating: Good
    Title:
    Body: This merchant had exactly what I needed at a reasonable price. I will keep this merchant in my favorites folder for future purchases.

    Order: 1607
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 1599
    Rating: Excellent
    Comments: Price Rating: Good
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Not Rated
    Title:
    Body: Everything as advertised, quick delivery. Would buy from again.

    Order: 1575
    Rating: Excellent
    Comments: Price Rating: Good
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 1570
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: flawless purchase. Thank you.

    Order: 1551 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: They were very expedient in fulfulling my request. Their website had pictures of the various accesories I was interested in. Most of the other sites I visited only listed descriptions and sometimes not even the price.

    Order: 1395
    Rating: Good
    Comments: Price Rating: Good
    Shipping Options Rating: Good
    Delivery Rating: Good
    Ease Of Purchase Rating: Good
    Customer Service Rating: Good
    Title:
    Body: I ordered a Bar Code reader from Ireland. Bar Code Scanners Discount were cheaper than I would have paid in Ireland (by about EUR100). I selected Fed Ex as my shipping option and I had my Bar Code reader in about 2 Days. Overall I was happy with the sales/delivery process, and would recommend them.

    Order: 1389
    Rating: Good
    Comments: Price Rating: Good
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Good
    Customer Service Rating: Good
    Title:
    Body:

    Order: 1331
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: Excellent service. Great delivery. Answered questions prior to order. Provided programing assistance after delivery to make mag stripe readers send only desired data.

    Order: 1314
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: OK
    Delivery Rating: Good
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 1289
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 1270
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 1223
    Rating: Good
    Comments: Price Rating: Good
    Shipping Options Rating: Good
    Delivery Rating: Good
    Ease Of Purchase Rating: Good
    Customer Service Rating: Good
    Title:
    Body:

    Order: 1216
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: It is unusual for me to give a merchant an overall excellent rating. However, this company truily deserves it for their attention to my order and listening to my concerns re the high cost of shipping to Australia. The end result was more than satisfactory and the communication channels always remained open. Well done!

    Order: 1099
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 1047
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 983
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 885
    Rating: Good
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Good
    Ease Of Purchase Rating: Good
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 877
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Good
    Title:
    Body:

    Order: 831
    Rating: Excellent Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: Got my item much sooner than I expected to get it. This is definitely a store Ill be returning to as they seem to have a great selection of stuff that Im always looking for.

    Order: 806
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body: I was very please with the price and prompt shipment of the product. I will keep the vendor on my shopping list.

    Order: 803
    Rating: OK
    Comments: Price Rating: Not Rated
    Shipping Options Rating: Not Rated
    Delivery Rating: Not Rated
    Ease Of Purchase Rating: Not Rated
    Customer Service Rating: Not Rated
    Title:
    Body:

    Order: 724
    Rating: Good
    Comments: Price Rating: Excellent
    Shipping Options Rating: Good
    Delivery Rating: OK
    Ease Of Purchase Rating: Good
    Customer Service Rating: Good
    Title: Good service
    Body: Best price on my product and easy ordering, but item was backordered and this was not indicated when the order was placed. There was some urgency to the purchase, so this wasnt a good thing. However, the vendor did call me and let me know, and upgraded shipping to overnight to make up some of the time. Thats much better service than most web vendors Ive dealt with. Overall, a good experience - I would definitely order from them again.

    Order: 720
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title:
    Body:

    Order: 676
    Rating: Excellent
    Comments: Price Rating: Good
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title: Fast delivery
    Body: Excellent! Products arrived earlier than expected.

    Order: 671
    Rating: Excellent
    Comments: Price Rating: Excellent
    Shipping Options Rating: Excellent
    Delivery Rating: Excellent
    Ease Of Purchase Rating: Excellent
    Customer Service Rating: Excellent
    Title: DataCard IDWorks v4.0 Standard Edition
    Body: I recently bought DataCard IDWorks v4.0 Standard Edition from Bar Code Scanners Direct. I had initially emailed the Company to enquire about the time for delivery to the UK since I wanted the software a.s.a.p. The order was subsequently placed on a Tuesday and was received the following Friday morning and I was kept fully informed by email of the progress of the order.

    Order: 630
    Rating: Good
    Comments: Considering that it's based in the US, the part came quickly and service over the phone was helpful and polite. Highly recommended

    Order: 627
    Rating: Excellent

    Order: 612
    Rating: Good

    Order: 605
    Rating: Good

    Order: 581
    Rating: Good

    Order: 572
    Rating: Good Comments: I only wish I could have received shipping confirmation and perhaps a tracking number if it was available. Other than that, excellent service. I wanted a part that was not listed on the web site so I emailed customer service, and they informed me that they had the part and had it listed on the web site within 1 hour.

    Order: 558
    Rating: Good

    Order: 528
    Rating: Good
    Comments: My order arrived earlier than expected with no problems.

    Order: 526
    Rating: Excellent
    Comments: Excellent communication. Merchant shipped items the day it was ordered. Everything arrived well packed and in order. This was a $1500.00 purchase and we will definitely order from Barcode Scanner Discount again. Being an online retailer ourselves, we understand the value of excellent service and communication. Barcode Scanner Discount exceeded our expectations.

    Order: 491
    Rating: Excellent
    Comments: Upgraded shipping at no charge. Will purchase from this company again.

    Order: 490
    Rating: Good

    Order: 489
    Rating: Good

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