Product Description
Teklynx Software Maintenance Agreement (SMA)
Protect Your Investment with a Software Maintenance Agreement
TEKLYNX offers two options to ensure ongoing support of your purchase of TEKLYNX LABEL MATRIX, LABELVIEW, CODESOFT software. Both options allow for one, three or five-year software maintenance support to protect your investment and provide unlimited access to technical support.
Subscription license – Purchase a subscription license and enjoy a lower upfront cost, with the benefits of an SMA, and more:
1.Unlimited monthly webinars
2.Unlimited access to technical support for label design products (priceless) ***
3.Free version upgrade and updates**
4.Convenient expiration date alerts built within the software for ease of renewals
5.Electronic training guides (a $69 value)
6.Access to hundreds of downloadable compliance label samples
7.Online tools, such as a knowledge base and other convenient downloads
Perpetual License with Software Maintenance Agreement (SMA)* - Purchase a perpetual license and add on an SMA to enjoy:
1.One free monthly webinar ($100 value)
2.Unlimited access to technical support for label design products (priceless) ***
3.Free version upgrades and updates**
4.Electronic training guides (a $69 value)
5.Access to hundreds of downloadable compliance label samples
6.Online tools, such as a knowledge base and other convenient downloads
Maximize your Investment with a Software Maintenance Agreement which includes software version upgrades*, updates, and service packs.
Benefits of a full year SMA:
Access to hundreds of downloadable compliance label samples
Online tools, such as a knowledge base and other convenient downloads
One free online training session ($100 value)
Electronic training guides (a $69 value)
Toll-free priority technical support (priceless)
Overall lower cost of ownership
TEKLYNX continually improves the features and capabilities of its software solutions. Instead of having to pay full price for these enhancements, you get free software version updates, upgrades, and technical support. These cost savings alone will exceed the initial investment of an SMA!
Obtain the Most Advanced Software — Automatically. Software Maintenance Agreements (SMAs) are offered with all TEKLYNX identification and tracking products and are automatically renewed, so you don’t need to worry about a lapse in upgrades and support.
Identification Products
Software Maintenance Agreements are available for all TEKLYNX identification products, including LABEL MATRIX, LABELVIEW, and CODESOFT bar code labeling software and LABEL ARCHIVE and TRACKSOFT traceability software. The agreement includes a combination of upgrades and updates provided at no additional charge, as well as unlimited priority technical support by phone.
Server-Side Printing and Tracking Products
Software Maintenance Agreements are also available for TEKLYNX’ high end products, including SENTINEL server-side printing software, BACKTRACK asset and inventory software, and IDEAM mobile application development software. Annual and multi-year support agreements are available upon request.
* Note: Version upgrades include updating a software title from a previous version to a new version, such as upgrading from LABELVIEW 7.x Basic to LABELVIEW 8.x Basic. Product upgrades, such as a change to a new level or edition within the same major version (for example, changing from CODESOFT Pro to CODESOFT Enterprise) are not included.
Order Online the Teklynx Software Maintenance Agreement, Single User. The SMA is a service contract that covers new purchases or an existing version of TEKLYNX software for one year. To provide complete coverage the Teklynx SMA will renew automatically after one year unless customer cancels SMA.